Is Thomann reliable? (in: Getting Started (AKA…)

By: sin night
17 Mar 22:55

I bought online from them a few times and my overall experience has been positive.

I had to contact their support only two times, once for a defective item and another time something missing in the package… unfortunately sometimes these things may happen, but they sorted it out quickly and in a professional way.

By the way, occasionally I had some defective items from my local store as well… As much as I don’t enjoy it when it happens, what actually matters is how well they handle those s…

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