Integrating UCCX 12.5 with Visual Studio
Context: I’m a data analyst that oversees a Call Center, and I make reports.
I would like to establish a pipeline from Cisco UCCX database to Microsoft Fabric’s Data Lakehouse.
The two reports I would like to pull via SQL or some other means:
The Detailed CSQ Agent Report and the CCDR.
Problem: I manually pull reports, and the data is very large.
Is there a way to connect directly to the database using SQL or some other language on a Windows laptop?
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