How to See What Your Users Do

Surveys, tickets, and dashboards all help, but they can leave teams guessing about the moment that caused confusion. Session replay gives you the user’s real path through the product.

From there, the surrounding context matters. Heatmaps show where attention clusters, journeys show the paths people take, events show the sequence, and crashes or failed requests explain when the system shaped the experience.

Rejourney combines those layers so teams can move from ‘users are dropping’ to ‘this is the screen, interaction, and technical context that caused the drop.’