virtualbox – Accessing settings of an imported VM using VMWare throws “Could not get the dataFileKey” error

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After experiencing a lot of issues regarding lack of snappiness and lagging with a VirtualBox Ubuntu 20.04 virtual machine, I decided to switch over to VMware.

As per their official instructions I performed the following steps:

  • Exported virtual machine to an OVA file from VirtualBox
  • Imported said OVA file into VMware
  • Logged into the VM using VMWare
  • Uninstalled VirtualBox guest additions using the commands shown in the video in the link above.

Unfortunately, when I tried to access the settings of the machine to do some basic configuration I got an error:

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I checked the log and the last few lines show the following:

2022-11-19T17:48:31.540Z In(05) vmplayer backtrace[73] frame 0x008fffc4 IP 0x77c7bb1f params 0x103f470 0x7c0000 0 0 [C:\WINDOWS\SYSTEM32\ntdll.dll base 0x77c10000 0x0001:0x0006ab1f] RtlClearBits
2022-11-19T17:48:31.540Z In(05) vmplayer Msg_Post: Error
2022-11-19T17:48:31.540Z In(05) vmplayer [msg.log.error.unrecoverable] VMware Player unrecoverable error: (vmplayer)
2022-11-19T17:48:31.540Z In(05)+ vmplayer Exception 0xc0000094  has occurred.
2022-11-19T17:48:31.540Z In(05) vmplayer [msg.panic.haveLog] A log file is available in "C:\Users\amine\AppData\Local\Temp\vmware-amine\vmware-vmplayer-22428.log".
2022-11-19T17:48:31.540Z In(05) vmplayer [msg.panic.requestSupport.withoutLog] You can request support.
2022-11-19T17:48:31.540Z In(05) vmplayer [msg.panic.requestSupport.vmSupport.vmx86]
2022-11-19T17:48:31.540Z In(05)+ vmplayer To collect data to submit to VMware technical support, run "vm-support".
2022-11-19T17:48:31.540Z In(05) vmplayer [msg.panic.response] We will respond on the basis of your support entitlement.
2022-11-19T17:48:31.540Z In(05) vmplayer ----------------------------------------
2022-11-19T17:48:31.571Z In(05) vmplayer CnxFSVigor: Could not get the dataFileKey

I did some googling but found no leads as to what might be causing this. Any help would be very much appreciated. Thanks.

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