Snipping Tool not recording audio (WASAPI Mode problem)

admin

Hi Ana Santos,

Thanks for reaching out to Microsoft Q&A Forum. I understand that Snipping Tool is not recording audio and shows WASAPI mode active on Windows 10.

Please try to follow these steps:

1, Check microphone access for desktop apps

  • Open Settings > Privacy > Microphone
  • Turn on Microphone access
  • Turn on Allow desktop apps to access your microphone
  • Confirm Snipping Tool appears under desktop apps while running

2, Reset the Snipping Tool app

  • Open Settings > Apps > Apps & features
  • Select Snipping Tool > Advanced options
  • Click Terminate, then click Reset

3, Verify audio source inside Snipping Tool

  • Open Snipping Tool
  • Start a screen recording
  • Select the microphone icon and make sure it is turned on before recording

4, Restart Windows Audio services

  • Press Windows + R, type services.msc, and press Enter
  • Restart Windows Audio
  • Restart Windows Audio Endpoint Builder

5, Reinstall Snipping Tool

  • Open Microsoft Store
  • Search for Snipping Tool
  • Uninstall the app
  • Restart the device
  • Reinstall Snipping Tool from Microsoft Store

6, Check system sound capture is not disabled by enhancement software

  • Open Control Panel > Sound > Recording
  • Right‑click the active microphone > Properties
  • Open the Enhancements tab
  • Check Disable all enhancements > Apply > OK

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