Skein – Glitch machines : FM synthesizer (in: Instruments)
By: IvyBirds
21 Jan 17:49
This is where taking the time to make a decent manual comes into play. When support would get an email asking about such things, they can quickly respond with a canned email and the PDF of the manual attached
The email can simply say
“Thanks for reaching out to XYZ Plugin Company. Those questions are clearly answered in the manual. I have attached a copy for your convenience”
If the question isn’t answered in the manual they can just update the manual and send that. Then it will be ready to g…
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