Native instruments hardware serial question (in: Hardware (Instrument…)

By: db3
11 Feb 19:34

If you or someone else registered the HW serial to their NI account, someone needs to contact NI and ask for it to be deregistered so the new owner can register it and get access to any software that comes with it.

If that’s not possible, I think I read somewhere that the person with the HW may be able to contact support and ask them for help deregistering other people (proving they are the owner). On my Maschine the HW serial is on the label beneath.

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