Microsoft Store Problem
There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
article for the steps that you can use.
Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:
- Check for
- Check if you have the correct time and location settings. Go to Settings
> Time & Language.
- Reset Microsoft Store cache:
- Press Windows + R keys to launch the run command box.
- Type WSReset, then try launching Microsoft and sign in.
We’re just here if you need further help.
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