Experiencing authentication issues – The portal is having issues getting an authentication token. The experience rendered may be degraded.

When I try to raise a support ticket via azure ‘Support + troubleshooting’ section, I get this popup notification.

Additional information from the call to get a token: Extension: Microsoft_Azure_Support Resource: self Details: The logged in user is not authorized to fetch tokens for extension ‘Microsoft_Azure_Support’ because the user account is not a member of tenant ‘f8cdef31-a31e-4b4a-93e4-5f571e91255a’. Error details: invalid_grant: 50020 – [2024-07-12 03:47:53Z]: AADSTS50020: User account ‘{EUII Hidden}’ from identity provider ‘live.com‘ does not exist in tenant ‘Microsoft Services’ and cannot access the application ‘c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 5751eea4-e72d-42a4-a046-fce9db9b0000 Correlation ID: 8461113a-f628-40f2-b4d8-91bc5ae9caea Timestamp: 2024-07-12 03:47:53Z – Correlation ID: 8461113a-f628-40f2-b4d8-91bc5ae9caea – Trace ID: 5751eea4-e72d-42a4-a046-fce9db9b0000