How to resolve “DirectX 12 is not supported by your system” error while playing Marvel Rivals

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Encountered the error message “DirectX 12 is not supported by your system” when trying to play Marvel Rivals, despite having DirectX 12 installed according to dxdiag.

System Specifications:

  • Device Name: LAPTOP-3CU5E3R9
  • Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz (2.50 GHz)
  • Installed RAM: 8.00 GB (7.79 GB usable)
  • Device ID: 1FBEE520-CF16-4B27-B354-DAF0CBB4900D
  • Product ID: 00356-07396-71818-AAOEM
  • System Type: 64-bit operating system, x64-based processor
  • Pen and Touch: Pen and touch support with 10 touch points

What steps can be taken to troubleshoot and resolve this issue?

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