ServiceNow Virtual Agent to Azure Bot connection v…
We have Virtual agent set up in our SN instance and I want it to communicate with an Azure bot that another team has set up and trained. So one of my users can navigate to the VA in our SN instance ask a questions and the answer is provided from the Microsoft Azure Bot
I want to see if anyone has set this up and can provide steps.
Again, I want to set up ServiceNow virtual agent as the primary bot and the azure chat bot as the secondary bot.
How do I set up a connection to the azure bot’s rest endpoint?
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