Solved: Search API graphql wallboard for webex contact center
I am creating a wallboard to display realtime stats of the webex contact center.
There are 3 stats I need to get from the search API.
1. Total agents logged in.
2. Total agents available.
3. Total agents not available.
For total agents logged in I have attached the query I am using and the output I get when I run it. For the ‘from’ and ‘to’ section I am using from 10 seconds ago and to now as I want up to date info. I’m getting zero agents logged in even though I am logged into agent desktop. I have also attached a picture of logged into agent desktop.
What am I doing wrong with this query.
Also I can’t find a query to get total agents available and total agents not available and also need help with that.
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