In the Safe Start Dialog, you will see several options. Choose the “Disable Preferences” option.
Once you do this, Cubase will start with the factory settings. Then try to reproduce the issue. If you cannot reproduce the issue in the state, the issue is caused by some faulty preferences. Then it’s recommended to delete the preferences, so Cubase will start with the factory settings. If you can reproduce it even when the preferences were disabled, then the issue is not in the preferences, so it doesn’t make sense to delete them and you can continue using your custom preferences.
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